A customer sits nervously at the desk of one of your staff. How confident are you that this potential borrower will:

• Have a positive experience and develop into a repeat customer?
• Be treated in accordance with your lending policies, no matter which employee is reviewing the loan application?
• Bring a profitable return for your efforts?

Mark IV mortgage and consumer loan processing software takes the guesswork out of the loan application process, empowering your organization with the same high-impact technologies enjoyed by the largest financial institutions. It manages the entire consumer loan process, from initial entry of customer information through the review process and new account setup – faster than ever before.

Get loans right. Every time. Mark IV empowers your lending process.

• Based on your organization's policies, Mark IV can automatically approve or decline a majority of loan requests
• When manual decision-making is required, Mark IV will quickly guide your team members through the process
• With Mark IV providing the decision support, customer service representatives can handle loan requests previously routed to underwriters, while ensuring lending policies are followed by all team members

Build relationships, not delays. In the past, it took up to 24 hours to close a simple consumer loan. With Mark IV mortgage and consumer loan processing software, the application time shrinks – dramatically:

• Customers go from application to document preparation in just minutes
• Team members spend more time learning about the client's banking needs and less time pushing paper
• When needed, employees have access to more knowledge and additional availability for manual decision-making

Cross sell for more loans. With Mark IV mortgage and consumer loan processing software, every application becomes an opportunity for cross selling:

• Your institution has more channels to profit from, including Web applications, call centers and branch-center kiosks
• More product offers are also possible because you can sell products that would otherwise be unavailable in your existing environment

Make technology work for you. Built on a proven Microsoft platform, Mark IV mortgage and consumer loan processing software takes the mystery out of lending:

• The user-friendly interface is embraced by employees with all levels of experience
• The solution can exist entirely behind your firewall, or it may be provided as a service through a secure Internet connection